PRIVACY POLICY
How NCIS IT Solutions collects, uses and protects personal information.
Last updated: 11 September 2026
1. Introduction
NCIS IT Solutions (Pty) Ltd ("NCIS IT Solutions", "NCIS", "we", "us" or "our") respects the privacy of our website visitors, prospective clients, clients, suppliers and other persons who interact with us. This Privacy Policy explains how we may collect, use, store, share and protect personal information when you visit www.ncisitsolutions.co.za, contact us, submit an enquiry, request a consultation or otherwise interact with NCIS IT Solutions.
2. What Is Personal Information?
- your name and surname
- company or organisation name
- job title or role
- email address
- telephone number
- business contact information
- information contained in enquiries or messages you send us
- information you voluntarily provide when requesting a consultation or support
- IP address
- device and browser information
- website usage and interaction information
- records of communications with us
3. How We Collect Personal Information
We collect information you provide directly (email, telephone, enquiry forms) and information collected automatically (cookies, technical info). We aim to process personal information responsibly and in accordance with South African data protection legislation including the Protection of Personal Information Act 4 of 2013 ("POPIA").
4. Why We Process Personal Information
We use information to respond to enquiries, arrange consultations, communicate with clients, provide and support services, manage business relationships, and improve our website and security. We will not use information for incompatible purposes unless permitted by law.
6. Sharing of Personal Information
NCIS does not disclose personal information unnecessarily. We may share information with trusted third parties (cloud providers, hosting, professional advisers) reasonably required for our business only. We do not sell personal information as part of our business activities.
10. Information Security
NCIS IT Solutions takes reasonable technical and organisational measures intended to protect personal information against loss or unauthorised access. We aim to maintain appropriate security practices according to information nature and risk.
13. Your Rights Regarding Personal Information
Under applicable law, you have rights to access, correct, delete, or object to information processing. You may also withdraw consent where processing is consent-based. We verify identity before responding to such requests.
14. Privacy Requests and Enquiries
Privacy enquiries: sales@ncisitsolutions.co.za
General enquiries: sales@ncisitsolutions.co.za
Telephone: +27 78 520 0498
18. Changes to This Privacy Policy
NCIS IT Solutions may update this Privacy Policy from time to time. The latest version will be published on this page and the date updated accordingly. Visitors are encouraged to review this periodically.